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Introduction

Welcome to 1win Nepal. These General Terms and Conditions (“Terms”) govern your access to and use of our Websites and Services, including our online and mobile betting platforms. By accessing our platform at https://nepal-1win.com, you agree to be bound by these Terms. We encourage you to read them carefully. If you do not agree with any of these Terms, please refrain from using our Services.

Scope of Agreement

These Terms apply to all users—whether registered or not—of the 1win Nepal Websites and Services. They cover all aspects of your interaction with our platform, including account registration, deposits, betting activities, promotional offers, dispute resolution, and termination of service. These Terms constitute a legally binding contract between you and 1win Nepal.

Eligibility

To use our Services, you must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher). By using our platform, you represent and warrant that you meet these age and legal requirements. Minors or those residing in jurisdictions where online betting is prohibited are not allowed to register or use our Services.

Account Registration and Verification

Creating Your Account

To access certain features of our Services, you must create an account. During registration, you will be required to provide accurate personal information such as your full name, date of birth, email address, and contact details. It is your responsibility to ensure that this information is accurate and kept up-to-date. Any failure to provide correct information may lead to restrictions or the termination of your account.

Identity Verification

For security and regulatory compliance, 1win Nepal reserves the right to verify your identity at any time. This may include requesting copies of government-issued identification, proof of address, or other documents. You agree to cooperate fully with our verification process. Non-compliance may result in limitations on your account, delayed transactions, or even account closure.

Deposits and Withdrawals

Financial Transactions

1win Nepal facilitates a variety of secure payment methods including credit/debit cards, bank transfers, and e-wallets for your convenience. All transactions—deposits and withdrawals alike—are subject to our verification procedures and financial policies. We advise you to deposit only funds that you are prepared to risk.

Deposit Limits and Procedures

Your deposited funds will be held in your account and can be used to place bets. In order to protect your interests, we may impose deposit limits based on your activity and regulatory guidelines. Withdrawal requests will be processed only after proper identity verification. In the event of suspicious activity or non-compliance, we reserve the right to delay or cancel withdrawal requests.

Betting Rules and Conditions

Placing Bets

When placing bets through 1win Nepal, you agree to adhere to the rules for each specific betting event as detailed on our website. The odds and conditions for each event may vary, and it is your responsibility to review them before confirming your bet. Once a bet is accepted, it is considered final and cannot be canceled or modified.

Bet Settlement and Dispute Resolution

The outcome of each bet is determined based on official results and the specific criteria outlined for the betting market. In cases where discrepancies or disputes arise, the decision of 1win Nepal is final. Any irregularities in bet placements or outcomes will be resolved according to our established procedures and rules.

Promotional Offers and Bonuses

Eligibility for Promotions

From time to time, 1win Nepal may offer promotional bonuses and special offers. Such promotions are subject to specific terms and conditions which will be communicated at the time the promotion is offered. To qualify, you must meet any requirements such as deposit minimums or wagering conditions specified in the promotional terms.

Conditions and Restrictions

All promotional offers are non-transferable and must be used within the stipulated timeframe. Any abuse or exploitation of these offers will result in the forfeiture of the bonus and may lead to further restrictions on your account. We reserve the right to modify or withdraw any promotional offer without prior notice.

Data Protection and Privacy

Collection and Use of Data

We value your privacy and are committed to protecting your personal information. The data you provide during account registration and while using our Services is collected and processed in accordance with our Privacy Policy. We use your data to verify your identity, manage your account, and enhance your overall experience. All data is handled in a secure manner.

Security Measures

Our systems employ industry-standard security protocols, including TLS/SSL encryption for all data transmissions between your device and our servers. Access to personal data is restricted to authorized personnel only, and our servers are housed in secure data centers. We continuously update our security measures to protect against unauthorized access, data breaches, and other cyber threats.

Responsible Gambling and User Conduct

Commitment to Responsible Gambling

1win Nepal is dedicated to promoting responsible gambling. We encourage you to set personal limits and only wager funds that you can afford to lose. If you ever feel that your gambling behavior is becoming problematic, please seek professional help or contact our support team for assistance. We also provide resources to help you monitor and control your betting activities.

Acceptable Use of Our Services

By using our platform, you agree not to engage in any fraudulent, abusive, or unlawful behavior. This includes, but is not limited to, activities such as money laundering, collusion, or the use of automated bots to place bets. Any breach of these rules may result in immediate account suspension or termination and may be reported to the appropriate authorities.

Limitation of Liability

Service Availability

While we strive to provide uninterrupted, high-quality services, 1win Nepal cannot guarantee continuous access to our platform. Scheduled maintenance, technical difficulties, or unforeseen events may occasionally cause temporary service interruptions. We will endeavor to resolve any issues as quickly as possible.

Exclusion of Liability

1win Nepal is not liable for any losses, damages, or expenses incurred as a result of using our Services, except where such liability is mandated by applicable law. Users accept that betting involves inherent risks and that they participate at their own risk. Our role is to provide the platform; the outcomes of betting activities are determined by chance and are not guaranteed.

Governing Law and Jurisdiction

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising from your use of our Services will be subject to the exclusive jurisdiction of the courts in Nepal. By using our platform, you consent to the legal framework of Nepal.

Dispute Resolution

Should any dispute arise, we encourage you to first contact our customer support team to resolve the matter amicably. If a resolution cannot be reached through direct communication, disputes will be handled in accordance with Nepalese law, which may involve mediation or legal proceedings.

Amendments to the Terms and Conditions

Changes and Updates

1win Nepal reserves the right to amend or update these Terms at any time. If significant changes are made, we will notify you via email or by posting a notice on our website. Your continued use of our Services following such changes will constitute your acceptance of the updated Terms.

User Responsibility

It is your responsibility to review these Terms periodically. The most current version will always be available on our website at https://nepal-1win.com.

Termination and Suspension of Accounts

Grounds for Termination

We reserve the right to suspend or terminate your account immediately and without notice if we believe that you have violated any of these Terms or engaged in activities that jeopardize the integrity of our platform. Grounds for termination include fraud, money laundering, or any form of abuse of our Services.

Effects of Termination

Upon termination, all pending bets will be settled in accordance with our policies, and any remaining funds in your account may be withheld until all obligations have been resolved. Termination does not relieve you of any outstanding liabilities incurred prior to the termination date.

Contact Information

How to Reach Us

If you have any questions or require further clarification regarding these Terms, please contact our support team through any of the following channels:

Telephone

Call us directly at +977-1-4412345 for immediate assistance.

Email

Send your queries to support@nepal-1win.com.

Online Contact Form

Visit 1win Nepal and fill out our online contact form with your inquiries.

Live Chat

Our live chat feature is available on our website, providing real-time support for your questions or issues.

In-Person Visit

You are welcome to visit our office at:
34 Thamel Marg,
Kathmandu, 44600, Nepal
View on Google Maps

Final Provisions

Entire Agreement

These Terms constitute the entire agreement between you and 1win Nepal regarding your use of our Services. No other representations or agreements, whether oral or written, shall have any effect unless expressly incorporated herein.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

Failure by 1win Nepal to enforce any provision of these Terms shall not constitute a waiver of that provision or the right to enforce it in the future. All rights and obligations under these Terms shall continue to apply.

Acceptance of the Terms

By using our Services, you acknowledge that you have read, understood, and agreed to these General Terms and Conditions. If you do not agree with any part of these Terms, please discontinue your use of our platform immediately.